Privacy Policy
How information is used when you shop or contact dimense.
Who we are
dimense operates dimense.shop. You can reach us at support@dimense.shop, +1 337-232-2688, or 541 Bertrand Dr, Lafayette, LA 70506, United States.
Information you provide
When you contact us, we may receive your name, email address, message and any order details you choose to provide. When you place an order or request an order-related service, the information needed may include contact details, shipping and billing addresses, product selections, transaction references and payment authorization information.
How information is used
We use relevant information to respond to inquiries, process requested transactions, fulfill accepted orders, arrange delivery, support returns and refunds, maintain transaction records and address misuse or legal obligations. The information needed depends on the service you request.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. We may also disclose information where required by applicable law.
Website & browser data
Your browser stores shopping bag product identifiers, selected colors and quantities so your bag can remain available after a refresh. Our hosting provider may process technical request information needed to serve the website. We do not add advertising pixels or marketing analytics tools to this website. See our Cookie Policy for browser storage details.
Retention & requests
Information is kept as needed for the purposes for which it is received and for applicable legal obligations. You may contact us to ask about access, correction or deletion of information relating to you. Requests are handled subject to applicable law and relevant transaction obligations. No fixed retention period is promised by this policy.
Other websites & changes
External services may have their own privacy practices. We may update this policy to reflect changes in our services or information practices. Please review this page when you use the website.