Shipping Policy
A clear path from our store to your door.
Where we ship
We ship to street addresses in all 50 United States and Washington, DC. We do not ship to US territories, PO Boxes or APO/FPO/DPO addresses. Countries and regions outside this delivery area cannot proceed with checkout.
Shipping cost & method
All orders within our supported delivery area receive free standard shipping. No expedited shipping method is offered.
Handling & transit
Free standard shipping to the 50 United States and Washington, DC. Handling: 1–2 business days. Transit: 3–4 business days after dispatch. Estimated total: 4–6 business days; this is an estimate, not a delivery guarantee.
Order cutoff & business days
Our daily order cutoff is 7:00 PM CST (UTC−06:00), fixed year-round and not adjusted for daylight saving time. Business days are Monday through Friday, excluding US federal holidays. Orders received after the cutoff, on weekends or on holidays enter processing on the next business day.
Delivery estimates
Handling is the time before dispatch. Transit starts after dispatch. The estimated total combines both periods. Weekend and holiday orders begin their handling calculation on the next business day. Delivery estimates can be affected by carrier or other delays; contact us if you need help with a shipment.
Address & order questions
Please check your shipping address before submitting an order. For address questions, shipment concerns or help with an existing order, contact support@dimense.shop and include your order reference, if available.